![]() Work with clients to define measurable digital KPIs that tie to their overall business objective and lead the comprehensive team to ensure recommendations, strategy, and performance are aligned to and can exceed client expectations.Be continually aware of the client environment, products/services, strategy/vision, needs, competitive landscape, and challenges, and communicate those effectively to internal partners, leading the internal team to ensure recommendations and performance are aligned to and can exceed client expectations.Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and offerings that drive revenue working in tandem to achieve revenue targets.Manage overall client relationship, being the day-to-day lead on accounts where you’ll drive satisfaction, growth, and product adoption.They know their clients inside and out, engage in ongoing results-based dialogue, overcome obstacles, and in a nutshell, create a fantastic client experience. They build relationships, identify opportunities to expand opportunities and client impact, and manage the day-to-day success of their campaigns. From the time of engagement, they own (and want ownership) of the client partnership! The Associate Director, is a sales-focused service partner, working side by side with our Business Development Managers. We are specifically seeking candidates who have managed and owned relationships with large-scale, national accounts digital media accounts in a B2B, Ecommerce setting or working brand-side B2B environment supporting large clients! Strong knowledge of ABM (Account Based Marketing) is a strong plus here! Description This is a fully remote role and can be locate anywhere in the United States. Innovative marketing technology, impactful work and inclusive remote-first places to work including being honored as a multiyear winner in Ad Age Best Places to Work, Ad Exchanger's Best Use of Technology by an Agency Award and two MarTech Breakthrough Awards.
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